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Noticeboard

As of 22nd May 2017, Spring Hall Medical Practice will be working in partnership with Care UK to provide additional telephone calls to our patients and to support our local team and this will improve and increase access to doctors.


The Care UK clinicians will work in exactly the same way as our local clinicians. Medical records will be accessed by Care UK clinicians through a secure network, and your information will not be used by any other third parties.


Patients can ‘Opt-Out’ of the service offered by notifying the practice.


Thank you for your co-operation. We hope you find the new service beneficial.

New Patient Registration

If you live within the practice area, and are eligible for NHS care you can register by coming to the practice and collecting the relevant forms from reception. You may be asked for your current passport and other documentation. If you are not sure if you are eligible for NHS care, or are unsure if you live within the practice area, please ask the receptionist.

When you register you will be offered an appointment with an HCA for a new patient health check. We strongly advise you to attend this appointment, especially if you are on medication or have not been to see a doctor for some time

To access an online copy of the practice booklet please use the link below

http://www.practicebooklet.co.uk/springhall/

Named GP

All patients now have a named GP (the one you are registered with) who is responsible for your overall care at the practice. You are still able to see the GP of your choice as before. If you are unsure who your named GP is and have not been contacted yet please call the surgery and the receptionists will be happy to advise.

Extended Practice Area

The practice operates an extended practice are; please ask about this at reception if you are moving home. Unfortunately, if you move outside our practice area, we will no longer be able to keep you as a patient.

Anti-discrimination Policy

The Spring Hall Medical Practice does not discriminate on grounds of race, gender, disability, social class, age, sexual orientation or medical condition. The practice does not normally refuse patients. However, it does not tolerate violence, theft or abusive language.

Changes to Personal Details

If you change your name, address or telephone number, please give full details at reception, as we may need to contact you urgently. Please update any mobile phone numbers as we may also wish to contact you by text message re clinics and flu jabs.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

 

 
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