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Adult Psychological services in Calderdale


Help Calderdale CCG to review adult psychological services


 Calderdale Clinical Commissioning Group (CCG) is reviewing the adult psychological services it commissions (buys). Psychological services include talking therapies, such as counselling and Cognitive Behavioural Therapy (CBT), and specialist assessments and treatments. The CCG commissions these services from South West Yorkshire Partnership NHS Foundation Trust (SWYPFT) and Insight Healthcare and makes a contribution to services provided by WomenCentre.


 


The CCG knows it can do better; sometimes people have to wait too long for psychological services and not everybody gets the right service that they need. This needs to change and the CCG will work with local people and its partners to make things better.


 


The CCG wants people to give their views about its adult psychological services. It wants, in particular, to hear from people who use or who have used psychological services in Calderdale.


 


The CCG is holding two engagement drop-in sessions where people can come along and talk about their experience of services and ideas for improvements:



  • Monday 9th April  from 1.30pm to 4.30pm at the Shay Stadium, Shaw Hill, Halifax HX1 2YS

  • Queens Road Neighbourhood Centre on Thursday 19th April from 12 noon to 1.30pm

  • Thursday 19th April from 6.00pm to 9.00pm at Todmorden Town Hall, Bridge Street, Todmorden OL14 5AQ



 


The CCG is also running a survey which can be accessed at www.calderdaleccg.nhs.uk/mentalhealth


 


The engagement will close at midday on 24th April 2018.



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Appointments/Telephone Consultations

To arrange a telephone consultation or to book an appointment with the nursing team you can call either Spring Hall surgery on 01422 349501 08.00-18.30 or the Boots branch on 01422 321691 8.00-13.30 only

The practice operates a telephone consultation service. This means you can speak to the doctor by telephone as an open access appointment that is, the same day. Appointments can be booked up to 4 weeks in advance.

To make a telephone consultation appointment please telephone the practice or ask at reception. Alternatively you may book telephone consultation appointments and some nurse appointments online using the link above. New users are required to complete a simple registration form which is available at reception at both sites alternatively click here to download an online access registration form

Patients have a right to express a preference of GP, but this may not always be possible for appointments booked on the day or in the case of emergencies.

If you are late for your appointment, you may be asked to wait until the end of the surgery before you see the doctor.

Urgent Cases

Anyone with an urgent problem should telephone the practice and they will be seen on the same day. Please be prepared to wait for a suitable appointment time by the on-call GP/duty doctor.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Why does the receptionist need to ask me what's wrong with me ?

Why does the receptionist need to ask what's wrong with me ?

 
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